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Terms of Service

Last Updated: April 02, 2026

Website: https://luxmontonline.com

Brand: LUXMONT ("The New Standard of Style")

Registered Address:
C O Sivathmaran Kozhisseri
Thottekkadu Amarambalam, Nilambur
Malappuram, Kerala – 679332

Contact: LUXMONT369@gmail.com | +91 9544993693

1. Introduction

These Terms and Conditions ("Terms") govern your use of the LUXMONT website and your purchase of any products including apparel, accessories, perfumes, and related goods for women, men, kids, and unisex categories.

By accessing or using this Website, you agree to be bound by these Terms. If you disagree with any part, please do not use our Website.

2. Definitions

 

TermMeaning
"We", "Us", "Our"LUXMONT brand and its owner
"You", "Customer"User of the Website or purchaser
"Website"https://luxmontonline.com
"Products"Clothing, accessories, perfumes sold on Website
"Fine Fashion"Our quality-focused, non-fast-fashion philosophy

3. Eligibility

You must be at least 18 years old to use this Website. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

4. Products, Pricing, and Descriptions

4.1 Accuracy of Information: We strive to display accurate product descriptions, colors, and images. However, we cannot guarantee that your device's display of any color will be accurate.

4.2 Pricing: All prices are listed in Indian Rupees (INR) and include applicable GST. We reserve the right to change prices at any time without prior notice.

4.3 Availability: Products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and offer a replacement or full refund.

4.4 "Not Fast Fashion. Fine Fashion.": Our collections are curated for quality and longevity. Some items may be limited edition or released in small quantities.

4.5 AI Fit Recommendation: Our Luxmont AI Fit Finder provides size recommendations based on height and weight. This is for guidance only. Final responsibility for size selection rests with you.

5. Orders and Payment

5.1 Order Confirmation: After placing an order, you will receive an email acknowledgment. This is not an acceptance. Order acceptance occurs when we dispatch the product and send a shipping confirmation.

5.2 Right to Cancel Orders: We reserve the right to cancel any order for reasons including but not limited to:

Product mispricing or unavailability.

Suspected fraudulent or unauthorized transaction.

Inability to verify shipping or payment information.

5.3 Payment Methods: We accept major credit/debit cards, UPI, net banking, and other payment gateways. All payments are processed via secure third-party gateways. We do not store your card details.

5.4 Cash on Delivery (if offered): COD is subject to additional verification. We reserve the right to disable COD for certain pincodes or orders.

6. Shipping and Delivery

Shipping is governed by our Shipping & Returns Policy (separate page). Key points:

We ship only within India.

Estimated delivery times are not guaranteed but provided in good faith.

Risk of loss passes to you upon delivery to the carrier.

7. Returns, Exchanges, and Refunds

Returns are governed by our Shipping & Returns Policy (separate page). Summary:

7-day return window for eligible items.

Perfumes and innerwear are non-returnable for hygiene reasons.

Refunds processed within 7-10 business days after inspection.

8. Intellectual Property

All content on this Website including:

Text, graphics, logos, images

Product designs and descriptions

Software and code

Trademarks: "LUXMONT", "The New Standard of Style", "Not Fast Fashion. Fine Fashion."

...is the exclusive property of LUXMONT or its licensors. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

9. User Accounts

9.1 Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use.

9.2 Prohibited Conduct: You agree not to:

Use the Website for any illegal purpose.

Interfere with the Website's security or functionality.

Post false, misleading, or fraudulent information.

Attempt to gain unauthorized access to any portion of the Website.

9.3 Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice, for violation of these Terms.

10. Limitation of Liability

To the maximum extent permitted by Indian law:

10.1 No Indirect Damages: LUXMONT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use the Website.

Purchase or use of any product.

Unauthorized access to your data.

10.2 Maximum Liability: Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

10.3 "As Is" Basis: The Website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

11. Indemnification

You agree to indemnify and hold harmless LUXMONT, its owner (Sivathmaran Kozhisseri), employees, affiliates, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

Your breach of these Terms.

Your violation of any law or third-party rights.

Your use of the Website or products.

12. Governing Law and Dispute Resolution

12.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.

12.2 Jurisdiction: Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Malappuram, Kerala.

12.3 Dispute Resolution Process:

Informal Resolution: Contact us at LUXMONT369@gmail.com to resolve disputes informally.

Formal Proceedings: If unresolved within 30 days, either party may initiate formal proceedings in Malappuram courts.

12.4 Grievance Officer (as per Consumer Protection Act, 2019):

Name: Sivathmaran Kozhisseri
Address: C O Sivathmaran Kozhisseri, Thottekkadu Amarambalam, Nilambur, Malappuram, Kerala – 679332
Email: LUXMONT369@gmail.com
Phone: +91 9544993693
Working Hours: Mon-Fri, 10:00 AM – 6:00 PM IST

Any consumer complaint will be acknowledged within 48 hours and resolved within one month.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to causes beyond our reasonable control including but not limited to:

Natural disasters (earthquakes, floods, fires)

Pandemics, epidemics, government lockdowns

War, terrorism, riots, civil unrest

Strikes, labor disputes

Internet or power failures

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of LUXMONT.

16. Entire Agreement

These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and LUXMONT regarding your use of the Website and purchase of products. They supersede all prior or contemporaneous communications and proposals.

17. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top indicates when changes were made. Your continued use of the Website after changes constitutes your acceptance.

18. Contact Us

For any questions, concerns, or legal notices regarding these Terms:

Email: LUXMONT369@gmail.com

Phone: +91 9544993693

Mail: C O Sivathmaran Kozhisseri, Thottekkadu Amarambalam, Nilambur, Malappuram, Kerala – 679332