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Privacy Policy

Last Updated: April 02, 2026

Website: https://luxmontonline.com

Brand: LUXMONT ("The New Standard of Style")

Registered Office Address:
C O Sivathmaran Kozhisseri
Thottekkadu Amarambalam, Nilambur
Malappuram, Kerala
India – 679332

Contact:

Email: LUXMONT369@gmail.com

Phone: +91 9544993693

1. Overview

LUXMONT ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://luxmontonline.com or make a purchase. By using our Website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide:

Account Information: Name, email address, phone number, password.

Shipping & Billing Information: Full address (including city, state, pincode), payment method details.

Order History: Products purchased (e.g., High-Neck Jacket with Belt, Oud Vibrant Leather Set).

Communication: Any messages you send to LUXMONT369@gmail.com or via phone.

AI Fit Data: Height and weight (optional) when using Luxmont AI Fit Finder. This data is not stored permanently.

2.2 Automatically Collected Information:

Device type, browser type, IP address, operating system.

Browsing behavior (pages viewed, time spent, search queries).

Cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders (including payment, shipping, returns).

Communicate order updates, shipping confirmations, and customer service responses.

Improve our Website, products, and user experience.

Prevent fraud and ensure security of transactions.

Send marketing emails (only if you opt-in). You may unsubscribe anytime.

Comply with legal obligations (e.g., tax, record-keeping).

4. Sharing Your Information

We do not sell your personal information. We may share data with:

 

Recipient TypePurposeExample
Payment GatewaysProcess payments securelyRazorpay, Stripe, etc.
Shipping CouriersDeliver your orderDelhivery, India Post, etc.
Email Service ProvidersSend order and marketing emailsMailchimp, Sendinblue, etc.
Legal AuthoritiesComply with Indian lawsCourts, police, regulatory bodies

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

5. Cookies and Tracking Technologies

We use cookies to:

Remember your cart items and login status.

Analyze website traffic (e.g., Google Analytics).

Personalize your shopping experience.

You can disable cookies in your browser settings, but some Website features may not function properly.

6. Data Security

We implement reasonable security measures including:

SSL encryption for all transactions.

Secure servers and firewalls.

Restricted access to personal data.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders and provide customer service.

Comply with Indian tax and record-keeping laws (typically 5-7 years).

Resolve disputes and enforce agreements.

After this period, your data will be anonymized or deleted.

8. Your Rights (Under Indian IT Act & Consumer Rules)

You have the right to:

Access: Request a copy of the data we hold about you.

Correction: Correct inaccurate or incomplete data.

Deletion: Request deletion of your account and personal data (subject to legal retention requirements).

Opt-out: Unsubscribe from marketing emails anytime.

To exercise these rights, contact us at LUXMONT369@gmail.com with the subject "Privacy Request".

9. Children's Privacy

Our Website does not knowingly collect information from children under 13. Products for "Kids" are intended for purchase by adults. If we learn we have collected data from a child without parental consent, we will delete it promptly.

10. Third-Party Links

Our Website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those sites.

11. Grievance Officer (As per IT Rules, 2011)

In compliance with the Information Technology Act, 2000, and Consumer Protection (e-Commerce) Rules, 2020:

Name: Sivathmaran Kozhisseri
Address: C O Sivathmaran Kozhisseri, Thottekkadu Amarambalam, Nilambur, Malappuram, Kerala – 679332
Email: LUXMONT369@gmail.com
Phone: +91 9544993693
Working Hours: Mon-Fri, 10:00 AM – 6:00 PM IST

Any privacy-related complaints will be acknowledged within 48 hours and resolved within one month.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date indicates when changes were made. Continued use of the Website constitutes acceptance.

13. Contact Us

For privacy concerns or data requests:

Email: LUXMONT369@gmail.com

Phone: +91 9544993693

Mail: Registered address above